laptops › Pro Rugged 14 RB14250 › Pro Rugged 14 RB14250 (RTX500)
Dell Pro Rugged 14 RB14250 (RTX500)
Notebook system certified with Ubuntu
Ubuntu 24.04 LTS
Pre-installed in some regions with a custom Ubuntu image that takes advantage of the system's hardware features and may include additional software. Standard images of Ubuntu may not work well, or at all.
The hardware side of the touchscreen works as expected, but there are several issues in the software stack at the moment:
- Touchscreen events are handled as mouse events, which impacts multitouch events (pinch to zoom, 2 fingers to rotate, etc.) in some applications
- Double tap requires very precise input: this is probably due to the previous issue. Using the included pen is more precise and generally works better than the fingers.
- GTK4 windows cannot be drag and dropped
Canonical is working on addressing these issues and issuing a fix for them.
The fingerprint reader is not supported on this hardware
Latest automated validation
This certified configuration continues to be tested for regressions after certification. These results do not extend certification to another Ubuntu release.
| Last tested | 11 May 2026 | |||||||
|---|---|---|---|---|---|---|---|---|
| Kernel | 7.0.0-43-generic | |||||||
| BIOS | Dell Inc.: 1.4.0 (UEFI) | |||||||
Certification baseline
Software and firmware used when this certification was completed.
| Certified | 30 July 2025 | |||||||
|---|---|---|---|---|---|---|---|---|
| Kernel | 6.8.0-1025-oem | |||||||
| BIOS | Dell Inc.: 1.4.0 (UEFI) | |||||||
Hardware
| Processor |
|
|||||||
|---|---|---|---|---|---|---|---|---|
| Network |
|
|||||||
| Video |
|
|||||||
| Wireless |
|
|||||||
Issues? Let us know
If there is an issue with the information for this system, please let us know.